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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Flaherty

Michael Flaherty

April 6, 2026

5  out of  5
rating by Michael Flaherty
"I've always been treated like I'm the only customer and that makes me feel important. Thanks for the great service."
We responded:
"Michael, thank you for the kind words. It truly means a lot to hear that you felt taken care of and valued. That is exactly the experience we strive to create for every client. We appreciate your trust and look forward to continuing to serve you."
Profile photo of Mary Sims

Mary Sims

April 3, 2026

5  out of  5
rating by Mary Sims
"Warm welcome walking in the door. Friendly staff, and I was so impressed and comfortable I went ahead and grabbed a policy on my car then added renters insurance too. Another year with State Farm and we figured out how to lower my rate and get more coverage Shout Out to Courtney , she is really looking out for my families best interests and future unforseen situations. I can't ask for more, Thank you so much 💗."
We responded:
"Thank you Mary. I am glad you received a warm welcome. "
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Stefanie Wenz

April 2, 2026

5  out of  5
rating by Stefanie Wenz
"Great customer service!"
We responded:
"Thank you Stefanie. We are very blessed with the foundation that was put in place from the prior agent. "
Profile photo of Lori S.

Lori S.

March 27, 2026

5  out of  5
rating by Lori S.
"Always there when I need them!"
We responded:
"Thank you, Lori! We try our best to be there for everyone. "
Profile photo of Nevaeh Honea

Nevaeh Honea

March 24, 2026

5  out of  5
rating by Nevaeh Honea
"Both Hunter and Courtney were very helpful and awesome at finding me a better deal for car and term life insurance. A big thanks to them both."
We responded:
"That is great to hear! We are happy that you had such a great experience. We are glad to have you part of the State Farm Family. "
Profile photo of Montana Jones

Montana Jones

March 10, 2026

5  out of  5
rating by Montana Jones
"Always helpful even outside normal hours!"
We responded:
"Thank you Montana! We try to be there when are customers need us. "
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South O Office

March 5, 2026

5  out of  5
rating by South O Office
"great service, friendly and courteous, quick and responsive"
We responded:
"Thank you! We truly strive for this everyday. "
Profile photo of Julie Deckinger

Julie Deckinger

February 20, 2026

5  out of  5
rating by Julie Deckinger
"We love the customer service we have received! Always very helpful!"
We responded:
"Thank you for the kind words Julie! We appreciate having you as our customer. "
Profile photo of Kristy Richardson

Kristy Richardson

February 9, 2026

5  out of  5
rating by Kristy Richardson
"Great experience working with this agency. Courtney was great to talk to and definitely customer focused. She answered all questions that we had and helped us make the right choice for our car insurance. Definitely glad we switched to State Farm and chose this agency to help us."
We responded:
"Thank you so much for the kind review, Kristy. We truly appreciate you taking the time to share your experience with us. Courtney does a fantastic job taking care of our customers, and I am glad she was able to answer your questions and help you feel confident in your insurance choice. We're grateful you chose our agency and State Farm, and we look forward to being here for you anytime you need us. "
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Darlene Merz

January 30, 2026

5  out of  5
rating by Darlene Merz
"I was pleased to get a quick response for my request of statements paid from State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Larry

Larry

January 22, 2026

5  out of  5
rating by Larry
"Been with Matt and his team for a few years because they were highly recommended to me by a friend. Worth the drive from Missouri. Friendly knowledgeable people with great service. Received a new roof after a hail storm a couple of years ago. No hassle, just friendly professional service! Eager to answer all questions,"
We responded:
"Thank you for the kind words, Larry. We appreciate having customers just like you. Let us know if there is anything we can help you with. "
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Angie Antholz

January 14, 2026

5  out of  5
rating by Angie Antholz
"Staff are quick to respond!"
We responded:
"Thank you for the 5-star review! I am please to hear that you had a great experience with us. "
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T Beckner

January 13, 2026

5  out of  5
rating by T Beckner
"My agent is Jeremy Kirkendall. He and Hunter Larson do a wonderful job fulfilling all my insurance needs. Great communication and very knowledgeable. Highly recommend!"
We responded:
"Thank you Tammie! I am glad we are meeting your expectations."
Profile photo of Kris Fruhling

Kris Fruhling

January 13, 2026

5  out of  5
rating by Kris Fruhling
"Agents are friendly and knowledgeable. I was mainly working with Jeremy. I would highly recommend."
We responded:
"Thank you, Kris, for the 5 star review. We appreciate your trust in our team and are glad Jeremy was able to assist. We’re always here if you need us. "
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Todd Feldmann

January 12, 2026

5  out of  5
rating by Todd Feldmann
"Excellent Employees and friendly service"
We responded:
"Thank you Todd! Let us know if there is anything else we can assist you with. "
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James Chandler

January 12, 2026

5  out of  5
rating by James Chandler
"Great place to work with. When I need something I can usually get it done with a phone call."
We responded:
"Thank you. It was great to see you in the office!"
Profile photo of Taylor Ellison

Taylor Ellison

January 9, 2026

4  out of  5
rating by Taylor Ellison
"This was my first experience working with this office and Courtney was extremely helpful! Highly recommend. Great people and great service!"
We responded:
"Thank you, Taylor. We are so glad you had a positive experience with our office. Courtney will appreciate the shout out, and we truly value your recommendation. "
Profile photo of Regina Kirkendall

Regina Kirkendall

January 8, 2026

5  out of  5
rating by Regina Kirkendall
"They have been very helpful with all the changes we have had to make with our insurance lately. So easy to work with."
We responded:
"Thank you so much, Regina. We are glad our office was able to assist you with your insurance."
Profile photo of Greg Phroper

Greg Phroper

December 21, 2025

5  out of  5
rating by Greg Phroper
"There great insurance company till they keep raising price but as far as the store in falls city nebraska they are great to work with and have always been there when needed thanks"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Mardell Rutledge

Mardell Rutledge

December 16, 2025

5  out of  5
rating by Mardell Rutledge
"Jeremy was very friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Anne Martin

Anne Martin

December 9, 2025

5  out of  5
rating by Anne Martin
"Matt and his Staff are always very kind, helpful and knowledgeable about my insurance questions. We have been with their branch for many years and highly recommend them!"
We responded:
"Thank you Anne! We appreciate the kind words."
Profile photo of Nicki Welch

Nicki Welch

December 2, 2025

5  out of  5
rating by Nicki Welch
"They are always great to work with!"
We responded:
"Thank you Nicki! We appreciate your business. "
Profile photo of Bruce Zoeller

Bruce Zoeller

December 1, 2025

5  out of  5
rating by Bruce Zoeller
"Needed new insurance on a new truck. Got it with emailed insurance card."
We responded:
"Congratulations on the new truck! We are happy we could help you out with your insurance. "
Profile photo of Jack Bangert

Jack Bangert

November 6, 2025

5  out of  5
rating by Jack Bangert
"Great customer service!"
We responded:
"Thank you Jack! We appreciate you and your family. Have a wonderful holiday weekend. "
Profile photo of michael summers

michael summers

November 1, 2025

5  out of  5
rating by michael summers
"Jeremy at this office is super excellent he is always checking on us and making things are going well. Only one claim in 7 years and they always put forth effort"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"