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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Morgan Hillyard

Morgan Hillyard

September 11, 2025

5  out of  5
rating by Morgan Hillyard
"Jeremy went above and beyond to help me save money on my home and auto insurance. He’s always honest and makes sure you know everything about your police. I am grateful for this group helping me along the way."
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Don Hogue

September 3, 2025

5  out of  5
rating by Don Hogue
"Matt Kirkendall - State Farm Insurance agency has been a huge supporter of our community's events. Monetary supporter of youth basketball camps, tee box sponsor for or annual athletic golf fundraiser. Matt is a Falls City High School graduate and continues to support his alma mater. Matt and all of his team are huge part of what Falls City is about."
We responded:
"Coach, thank you so much for your kind words and for taking the time to leave this review. It means a lot coming from someone who has had such a big influence on my life and so many others in our community. Falls City has always been home, and being able to give back to the programs, teams, and kids that shaped me is truly an honor. I’m grateful for the support of my team here at State Farm and proud that together we can continue to invest in the future of Falls City."
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Kevin Malone

August 27, 2025

5  out of  5
rating by Kevin Malone
"Jeremy always provides fast, courteous and quality responses to my inquiries."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tonya Janke

August 25, 2025

5  out of  5
rating by Tonya Janke
"Whenever I have a question, Mr. Kirkendall or his team respond promptly. Thanks for being AMAZING! You deserve more than 5 stars!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Denise Daake

August 25, 2025

5  out of  5
rating by Denise Daake
"Jeremy is always helpful and very knowledgeable about the insurance business. He can answer your questions and is quick to help with requests. This is truly the benefits of living in a small town."
We responded:
"Thank you so much, Denise! We’re grateful for your kind words about Jeremy. His knowledge and dedication to helping our clients truly make a difference, and we’re glad you feel the benefit of that small-town care and service. We appreciate your support and trust!"
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Nancy Klaus

August 22, 2025

4  out of  5
rating by Nancy Klaus
"Great Home Grown Bunch"
We responded:
"Thank you, Nancy! We appreciate your support and are so glad you see us as a great home-grown bunch. We’re proud to serve our community and are grateful for your kind words! "
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Doug Goltz

August 19, 2025

5  out of  5
rating by Doug Goltz
"Always appreciate the professionalism and timely service. Thanks."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cindy Wisdom

August 18, 2025

5  out of  5
rating by Cindy Wisdom
"Very friendly and knowledgeable. Able to promptly help when needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matthew Uher

July 29, 2025

5  out of  5
rating by Matthew Uher
"State Farm of Falls City and Agent Matt Kirkendall and Co. are wonderful to work with and are always willing accommodate us as clients. Thanks Matt!"
We responded:
"Thank you so much for your kind words and support. It means a great deal coming from someone who has been such an important mentor and coach in my life. We truly appreciate your trust and are always here to accommodate your needs. Looking forward to continuing to work together!"
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Mary Clark

July 10, 2025

5  out of  5
rating by Mary Clark
"I have used State Farm for over 30 years and have never been disappointed by their coverage, helpfulness, and friendliness"
We responded:
"Thank you Mary!"
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Erik McNeely

July 7, 2025

5  out of  5
rating by Erik McNeely
"I have been working with this agency helping their customers get their properties restored. The entire staff have been very helpful and go out of their way to help take care of their customers.Very professional as well! Top notch the whole way around!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kim Riggs

July 4, 2025

5  out of  5
rating by Kim Riggs
"Abigail is wonderful!"
We responded:
"Thank you Kim. We are lucky to have Abigail on our team! "
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Tim Boatright

July 4, 2025

5  out of  5
rating by Tim Boatright
"Abigail was a pleasure to work with!"
We responded:
"Thank you Tim! Abigail is a bright young lady and you can tell she was raised by exceptional parents. "
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lori Balke

July 3, 2025

5  out of  5
rating by lori Balke
"Great people to work with! The staff has renewed my faith in State Farm!"
We responded:
"Thank you Lori! Jessica said it was great speaking with you today."
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Valerie Buckminster

June 30, 2025

5  out of  5
rating by Valerie Buckminster
"I've held all of our insurance policies with State Farm for over 30 years. The customer service alone will keep us there another 30! The agents and office staff are very efficient in their work and always go above and beyond our expectations."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Valerie Buckminster

June 12, 2025

5  out of  5
rating by Valerie Buckminster
"Exceptional customer service & always very efficient with work"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Faith Allgood

June 11, 2025

5  out of  5
rating by Faith Allgood
"Easy to work with and made the process quick!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Whitney Wood

Whitney Wood

June 9, 2025

5  out of  5
rating by Whitney Wood
"Always willing to help me get the right insurance/life insurance when needed."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy Werts

June 5, 2025

5  out of  5
rating by Amy Werts
"We have been customers of State Farm for many years. We have always received prompt attention to our needs. They have competent, reliable staff that are friendly and helpful. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kris Lampson

June 1, 2025

5  out of  5
rating by Kris Lampson
"I'm happy I switched to State Farm! I have more coverage on my house and car than I did with other place at the same price! And I love they are in town and can go see them for any reason and not have to call. They have been welcoming and don't personally know any of them in the office and feel like I'm treated as if I've been a long time friend! Customer service has been great! I wish I had checked into State Farm a very long time ago, and had I not been dropping something off for someone else I would unfortunately still be with the other insurance place. I just asked some questions out of curiosity while there and it didn't take long and I was sold and switched insurance companies. And have been happy I did ever since I did!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Stop by anytime."
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Molly Collins

May 30, 2025

5  out of  5
rating by Molly Collins
"Great customer service. Staff is always available."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Vickie Adams

May 26, 2025

5  out of  5
rating by Vickie Adams
"Kelcie was awesome - polite, friendly, professional and kept us on track. She did an excellent job explaining different areas of our policy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sheila Dishong

May 19, 2025

5  out of  5
rating by Sheila Dishong
"I have had good experiences with State Farm and you all"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Roberta Watson

May 16, 2025

4  out of  5
rating by Roberta Watson
"It's a good insurance company to be with."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Diego Hernandes

May 14, 2025

5  out of  5
rating by Diego Hernandes
"Good people amazing customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."