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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darlene Merz

Darlene Merz

January 30, 2026

5  out of  5
rating by Darlene Merz
"I was pleased to get a quick response for my request of statements paid from State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Larry

January 22, 2026

5  out of  5
rating by Larry
"Been with Matt and his team for a few years because they were highly recommended to me by a friend. Worth the drive from Missouri. Friendly knowledgeable people with great service. Received a new roof after a hail storm a couple of years ago. No hassle, just friendly professional service! Eager to answer all questions,"
We responded:
"Thank you for the kind words, Larry. We appreciate having customers just like you. Let us know if there is anything we can help you with. "
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Angie Antholz

January 14, 2026

5  out of  5
rating by Angie Antholz
"Staff are quick to respond!"
We responded:
"Thank you for the 5-star review! I am please to hear that you had a great experience with us. "
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T Beckner

January 13, 2026

5  out of  5
rating by T Beckner
"My agent is Jeremy Kirkendall. He and Hunter Larson do a wonderful job fulfilling all my insurance needs. Great communication and very knowledgeable. Highly recommend!"
We responded:
"Thank you Tammie! I am glad we are meeting your expectations."
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Kris Fruhling

January 13, 2026

5  out of  5
rating by Kris Fruhling
"Agents are friendly and knowledgeable. I was mainly working with Jeremy. I would highly recommend."
We responded:
"Thank you, Kris, for the 5 star review. We appreciate your trust in our team and are glad Jeremy was able to assist. We’re always here if you need us. "
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Todd Feldmann

January 12, 2026

5  out of  5
rating by Todd Feldmann
"Excellent Employees and friendly service"
We responded:
"Thank you Todd! Let us know if there is anything else we can assist you with. "
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James Chandler

January 12, 2026

5  out of  5
rating by James Chandler
"Great place to work with. When I need something I can usually get it done with a phone call."
We responded:
"Thank you. It was great to see you in the office!"
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Taylor Ellison

January 9, 2026

4  out of  5
rating by Taylor Ellison
"This was my first experience working with this office and Courtney was extremely helpful! Highly recommend. Great people and great service!"
We responded:
"Thank you, Taylor. We are so glad you had a positive experience with our office. Courtney will appreciate the shout out, and we truly value your recommendation. "
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Regina Kirkendall

January 8, 2026

5  out of  5
rating by Regina Kirkendall
"They have been very helpful with all the changes we have had to make with our insurance lately. So easy to work with."
We responded:
"Thank you so much, Regina. We are glad our office was able to assist you with your insurance."
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Greg Phroper

December 21, 2025

5  out of  5
rating by Greg Phroper
"There great insurance company till they keep raising price but as far as the store in falls city nebraska they are great to work with and have always been there when needed thanks"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mardell Rutledge

December 16, 2025

5  out of  5
rating by Mardell Rutledge
"Jeremy was very friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Anne Martin

December 9, 2025

5  out of  5
rating by Anne Martin
"Matt and his Staff are always very kind, helpful and knowledgeable about my insurance questions. We have been with their branch for many years and highly recommend them!"
We responded:
"Thank you Anne! We appreciate the kind words."
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Nicki Welch

December 2, 2025

5  out of  5
rating by Nicki Welch
"They are always great to work with!"
We responded:
"Thank you Nicki! We appreciate your business. "
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Bruce Zoeller

December 1, 2025

5  out of  5
rating by Bruce Zoeller
"Needed new insurance on a new truck. Got it with emailed insurance card."
We responded:
"Congratulations on the new truck! We are happy we could help you out with your insurance. "
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Jack Bangert

November 6, 2025

5  out of  5
rating by Jack Bangert
"Great customer service!"
We responded:
"Thank you Jack! We appreciate you and your family. Have a wonderful holiday weekend. "
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michael summers

November 1, 2025

5  out of  5
rating by michael summers
"Jeremy at this office is super excellent he is always checking on us and making things are going well. Only one claim in 7 years and they always put forth effort"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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THE HEASTAN’S

October 29, 2025

5  out of  5
rating by THE HEASTAN’S
"Super nice ppl ! And will help u with all of ur insurance needs ! Easy to contact as well that’s always a plus ❤️"
We responded:
"That’s great! I am happy to hear we helped you with all your insurance needs. We try to be kind and help explain all your coverage. Thank you for the great review. "
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Bryce Stanley

October 29, 2025

5  out of  5
rating by Bryce Stanley
"Matt and his team are great to work with! Highly recommend if you’re tired of a 1-800 insurance company."
We responded:
"Wow Bryce, thank you for the great review. This is one of our key points we try to highlight for people. "
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Carmen Mendenhall

October 14, 2025

5  out of  5
rating by Carmen Mendenhall
"Matt is so great to work with. He is does a great job at finding you all the discounts available or working different policy's to find the best price."
We responded:
"Thank you Carmen! We thrilled you had such a great experience. "
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Jasmine Cash

October 3, 2025

5  out of  5
rating by Jasmine Cash
"Great people to work with!"
We responded:
"Thank you Jasmine! We appreciate having great customers like you. "
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Kyle Van Dyke

September 30, 2025

5  out of  5
rating by Kyle Van Dyke
"Great people who are very easy to work with."
We responded:
"Thank you Kyle. We appreciate you as a customer and hope all is going well. "
Profile photo of Nikki McKim

Nikki McKim

September 16, 2025

5  out of  5
rating by Nikki McKim
"We truly appreciate the excellent service we’ve received from Matt and Jeremy at State Farm. They were incredibly helpful during our recent roof replacement following last year’s hailstorm, making the process much smoother. They’ve also been quick to respond to any car insurance questions we’ve had, always going the extra mile to help us out. We know we never have to worry when we leave everything up to them."
We responded:
"Thank you, Nikki, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jason Bredemeier

September 16, 2025

5  out of  5
rating by Jason Bredemeier
"The State Farm in Falls City always provides fantastic service! Matt and Jeremy have helped us with our insurance needs anytime that we have had issues with our home or cars. They are the best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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McCartney Auto Body

September 15, 2025

5  out of  5
rating by McCartney Auto Body
"Great experience and easy to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Morgan Hillyard

September 11, 2025

5  out of  5
rating by Morgan Hillyard
"Jeremy went above and beyond to help me save money on my home and auto insurance. He’s always honest and makes sure you know everything about your police. I am grateful for this group helping me along the way."
We responded:
"Thank you so much, Morgan! We’re thrilled to hear Jeremy was able to help you save money and provide clarity on your policies. We truly appreciate your trust in our team and look forward to continuing to be here for you whenever you need us."